Accessing universal design features towards creating accessible tourism facilities in Kuala Lumpur

Accessible tourism is where the tourist destinotions ond facilities provided by the host country or place are barrier - free to all users especially persons with disabilities (PWDs). Nevertheless, Kuala Lumpur (KL) being a developing city, there are still issues on seamless mobility and improvement...

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Bibliographic Details
Main Authors: Ati Rosemary, M.A., Mastura, A., Norjumawati, S.
Format: Conference or Workshop Item
Language:English
Published: 2016
Subjects:
Online Access:http://eprints.um.edu.my/16341/1/0001.pdf
http://eprints.um.edu.my/16341/
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Summary:Accessible tourism is where the tourist destinotions ond facilities provided by the host country or place are barrier - free to all users especially persons with disabilities (PWDs). Nevertheless, Kuala Lumpur (KL) being a developing city, there are still issues on seamless mobility and improvement to be made on the accessibility to the PWDs when they travel in the city even though it has been declared to be barrier-free city in 2010. This study aims to investigate the provision and the quality of facilities accessible by the PWDs in the selected tourist attraction buildings in the city of KL. These tourism facilities have been accessed internally and externally by the trained buildings auditors. Using the universal design requirements derived from the Malaysian Standards (MS) as benchmark document, accessibility audits had been carried out in five (5) tourism buildings. The findings revealed that the building are equipped and design to be the disable friendly. However, certain facilities does not fUlfil the universal design standards according to MS 1184: 2002 Code of Practice on Access for Disabled People to Public Buildings and MS 1331: 2003 Code of Practice on Access for Disabled People Outside Buildings. Thus, this has opened up possibilities for physical improvements that may be implemented in a short term and long term basis for the building owners, operators and relevant parties.