Assessment of building maintenance management in Malaysia: Resolving using a solution diagram
This article examines the process of building maintenance and management in Malaysia with the aim of identifying factors causing poor maintenance in various types of buildings, and delivering a new improved process. The study focuses on the management of building maintenance, including setting up or...
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Palgrave Macmillan UK
2010
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オンライン・アクセス: | http://eprints.um.edu.my/11920/ https://doi.org/10.1057/rlp.2010.16 |
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my.um.eprints.119202019-11-13T01:31:04Z http://eprints.um.edu.my/11920/ Assessment of building maintenance management in Malaysia: Resolving using a solution diagram Zawawi, Emma Marinie Ahmad Kamaruzzaman, Syahrul Nizam Ali, Azlan Shah Sulaiman, Raha TH Building construction This article examines the process of building maintenance and management in Malaysia with the aim of identifying factors causing poor maintenance in various types of buildings, and delivering a new improved process. The study focuses on the management of building maintenance, including setting up organisations, policies and quality standards. It makes extensive use of questionnaires and surveys as a means of data collection. The surveys cover all aspects of maintenance management in Malaysia, including occupant satisfaction, number of staff members and the strategies used in maintenance delivery. The framework of the process was then developed based on the outcome of the surveys. The process covers all major aspects such as management, staffing, training and regulation that are useful in managing maintenance sections. © 2010 Macmillan Publishers Ltd. Palgrave Macmillan UK 2010 Article PeerReviewed Zawawi, Emma Marinie Ahmad and Kamaruzzaman, Syahrul Nizam and Ali, Azlan Shah and Sulaiman, Raha (2010) Assessment of building maintenance management in Malaysia: Resolving using a solution diagram. Journal of Retail & Leisure Property, 9 (4). pp. 349-356. ISSN 1479-1110 https://doi.org/10.1057/rlp.2010.16 doi:10.1057/rlp.2010.16 |
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Universiti Malaya |
building |
UM Library |
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Institutional Repository |
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Asia |
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Malaysia |
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Universiti Malaya |
content_source |
UM Research Repository |
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http://eprints.um.edu.my/ |
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TH Building construction |
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TH Building construction Zawawi, Emma Marinie Ahmad Kamaruzzaman, Syahrul Nizam Ali, Azlan Shah Sulaiman, Raha Assessment of building maintenance management in Malaysia: Resolving using a solution diagram |
description |
This article examines the process of building maintenance and management in Malaysia with the aim of identifying factors causing poor maintenance in various types of buildings, and delivering a new improved process. The study focuses on the management of building maintenance, including setting up organisations, policies and quality standards. It makes extensive use of questionnaires and surveys as a means of data collection. The surveys cover all aspects of maintenance management in Malaysia, including occupant satisfaction, number of staff members and the strategies used in maintenance delivery. The framework of the process was then developed based on the outcome of the surveys. The process covers all major aspects such as management, staffing, training and regulation that are useful in managing maintenance sections. © 2010 Macmillan Publishers Ltd. |
format |
Article |
author |
Zawawi, Emma Marinie Ahmad Kamaruzzaman, Syahrul Nizam Ali, Azlan Shah Sulaiman, Raha |
author_facet |
Zawawi, Emma Marinie Ahmad Kamaruzzaman, Syahrul Nizam Ali, Azlan Shah Sulaiman, Raha |
author_sort |
Zawawi, Emma Marinie Ahmad |
title |
Assessment of building maintenance management in Malaysia: Resolving using a solution diagram |
title_short |
Assessment of building maintenance management in Malaysia: Resolving using a solution diagram |
title_full |
Assessment of building maintenance management in Malaysia: Resolving using a solution diagram |
title_fullStr |
Assessment of building maintenance management in Malaysia: Resolving using a solution diagram |
title_full_unstemmed |
Assessment of building maintenance management in Malaysia: Resolving using a solution diagram |
title_sort |
assessment of building maintenance management in malaysia: resolving using a solution diagram |
publisher |
Palgrave Macmillan UK |
publishDate |
2010 |
url |
http://eprints.um.edu.my/11920/ https://doi.org/10.1057/rlp.2010.16 |
_version_ |
1651867351156523008 |
score |
13.149126 |