封面图片

CSM605: Issues in customer service / Faculty of Business and Management

This course provides a linkage between the theory in customer service and its practices. Besides focusing on the current customer service issues in Malaysia, it also enables students to understand the global issues in relation to customer service practices. The course also equips students with issue...

Saved in:

书目详细资料
主要作者:	UiTM, Faculty of Business and Management
格式:	Teaching Resource
语言:	English
出版:	2023
主题:	Curriculum Universiti Teknologi MARA
在线阅读:	https://ir.uitm.edu.my/id/eprint/98801/1/98801.pdf https://ir.uitm.edu.my/id/eprint/98801/ https://aims.uitm.edu.my
标签:	添加标签没有标签, 成为第一个标记此记录!

相似书籍

CSM601: Issues in customer service / Faculty of Business and Management
由: UiTM, Faculty of Business and Management
出版: (2023)

CSM602: Quality in customer service / Faculty of Business and Management
由: UiTM, Faculty of Business and Management
出版: (2023)

CSM603: Customer retention and service recovery / Faculty of Business and Management
由: UiTM, Faculty of Business and Management
出版: (2023)

CSM604: Strategic customer management / Faculty of Business and Management
由: UiTM, Faculty of Business and Management
出版: (2023)

CSM553: Data warehousing / Faculty of Business and Management
由: UiTM, Faculty of Business and Management
出版: (2023)

CSM651: Academic project / Faculty of Business and Management
由: UiTM, Faculty of Business and Management
出版: (2023)

CSM652: Industrial training / Faculty of Business and Management
由: UiTM, Faculty of Business and Management
出版: (2023)

EVM605: Event Resource Management / Faculty of Business Management
由: UiTM, Faculty of Business Management

CSM554: Conflict management and negotiation strategies / Faculty of Business and Management
由: UiTM, Faculty of Business and Management
出版: (2023)

HTM605: Hospitality Research Methods / Faculty of Hotel and Tourism Management
由: UiTM, Faculty of Hotel and Tourism Management
出版: (2023)

AGR605: Agricultural Environmental Management / Faculty of Plantation and Agrotechnology
由: UiTM, Faculty of Plantation and Agrotechnology
出版: (2018)

SED605 : Application in event, leadership and recreation management / Faculty of Education
由: UiTM, Faculty of Education

ADE605 - Theory and Approaches in Art Education / Faculty of Education
由: UiTM, Faculty of Education

OSM651 : Issues in administrative management / Faculty of Business Management
由: UiTM, Faculty of Business Management

SMG605 : Strategic management in sport organization / Faculty of Sport Science and Recreation
由: UiTM, Faculty of Sport Science and Recreation

CMT605 - Colloids and Surface Chemistry / Faculty of Applied Sciences
由: UiTM, Faculty of Applied Sciences

CMT605: Colloids and Surface Chemistry / Faculty of Applied Sciences
由: UiTM, Faculty of Applied Sciences
出版: (2018)

MTC099 : Economic issues and problems / Faculty of Business Management
由: UiTM, Faculty of Business Management

RET655 : Current issues in retailing / Faculty of Business Management
由: UiTM, Faculty of Business Management

ADS605 - Urban Sociology / Faculty of Administrative Science & Policy Studies
由: UiTM, Faculty of Administrative Science & Policy Studies
出版: (2021)

ADS605 : Urban sociology / Faculty of Administrative Science & Policy Studies
由: UiTM, Faculty of Administrative Science & Policy Studies

ASM652: Business process / Faculty of Business Management
由: UiTM, Faculty of Business Management
出版: (2022)

BRM681: Business research methodology / Faculty of Business Management
由: UiTM, Faculty of Business Management
出版: (2018)

ASM453: Administrative management / Faculty of Business Management
由: UiTM, Faculty of Business Management
出版: (2021)

ASM552: Project management / Faculty of Business Management
由: UiTM, Faculty of Business Management
出版: (2017)

SEM950 : Seminar / Faculty of Business Management
由: UiTM, Faculty of Business Management

BER747: Business economics research 1 / Faculty of Business Management
由: UiTM, Faculty of Business Management
出版: (2018)

BER777: Business economics research 11 / Faculty of Business Management
由: UiTM, Faculty of Business Management
出版: (2018)

OMT351 : Administrative office management / Faculty of Business Management
由: UiTM, Faculty of Business Management

OSM732 : Managing organizational change / Faculty of Business Management
由: UiTM, Faculty of Business Management

ASM501: Advanced records management / Faculty of Business Management
由: UiTM, Faculty of Business Management
出版: (2021)

ASM655: Management of information security / Faculty of Business Management
由: UiTM, Faculty of Business Management
出版: (2018)

ASM503: Personnel administration and management / Faculty of Business Management
由: UiTM, Faculty of Business Management
出版: (2021)

FIN670: Basic Financial Management / Faculty of Business Management
由: UiTM, Faculty of Business Management

OMT230 : Office simulation / Faculty of Business Management
由: UiTM, Faculty of Business Management

OMT290 : Organizing events / Faculty of Business Management
由: UiTM, Faculty of Business Management

OMT360 : Behaviour in organizations / Faculty of Business Management
由: UiTM, Faculty of Business Management

OSM602 : Telecommunication technologies / Faculty of Business Management
由: UiTM, Faculty of Business Management

ASM661: Industrial training / Faculty of Business Management
由: UiTM, Faculty of Business Management
出版: (2017)

ASM662: Academic Project / Faculty of Business Management
由: UiTM, Faculty of Business Management
出版: (2017)