Factors influencing patient’s satisfaction level on foodservice at Hospital Universiti Sains Malaysia (HUSM) Kubang Kerian, Kelantan / Nurul -Iz Mohd Napi

• Main Author: Mohd Napi, Nurul -Iz
• Format: Thesis
• Language: English
• Published: 2020
• Subjects: Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
• Online Access: https://ir.uitm.edu.my/id/eprint/98409/1/98409.pdf; https://ir.uitm.edu.my/id/eprint/98409/

The objective of this analysis is to analyze and evaluate the factors that affect customer satisfaction at Hospital Universiti Sains Malaysia (HUSM) on food service. Employee efficiency, communication skills of the workers, convenience, suitability & cleanliness of the dishware, time of distribu...