Examining job motivation on Kolej Komuniti students’ intention to working in hotel industry / Azsyanti Ibrahim and Nur Zalikha Othman

The hospitality industry in Malaysia is currently going through post-pandemic and has been challenged with the issue of luring in and keeping quality employees. Hotels are also having problems hiring new staff since younger generations, known as Gen-Z, prefer gig economy jobs and don't enjoy wo...

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Bibliographic Details
Main Authors: Ibrahim, Azsyanti, Othman, Nur Zalikha
Format: Article
Language:English
Published: Faculty of Hotel & Tourism Management, Universiti Teknologi MARA 2024
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Online Access:https://ir.uitm.edu.my/id/eprint/97798/1/97798.pdf
https://ir.uitm.edu.my/id/eprint/97798/
https://www.jthca.org/
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Summary:The hospitality industry in Malaysia is currently going through post-pandemic and has been challenged with the issue of luring in and keeping quality employees. Hotels are also having problems hiring new staff since younger generations, known as Gen-Z, prefer gig economy jobs and don't enjoy working long hours despite overtime pay. As TVET institutions is preparing students to be competent and qualified workers to meet the industry’s demands and expectations, it is crucial to understand their attitudes and intention towards working in that sector. Therefore, this study aims at examining job motivation on Kolej Komuniti Students’ intention towards working in the hotel industry as a career choice. Data for this study were gathered through a self-administered questionnaire on 168 students in the hotel operation programme at seven Kolej Komuniti Malaysia. The findings highlight the overall students’ intention to engage in industry as a career option is positive . The research will help TVET institutions, policymakers and hospitality sector in motivating students to pursue careers in industry.