Service level performance of Ekspres Nasional Berhad / Noorhazreen Abd. Ghani

• Main Author: Abd. Ghani, Noorhazreen
• Format: Student Project
• Language: English
• Published: 1995
• Subjects: Transportation (General works). Communication and traffic
• Online Access: https://ir.uitm.edu.my/id/eprint/94520/1/94520.PDF; https://ir.uitm.edu.my/id/eprint/94520/

The objectives of this study are to find out the major problem faced by Ekspres Nasional Berhad (ENB) and its present service level. A survey was made by using structured questionnaires among the users, drivers and the officers of the company. The data were analysed using tables of forms. The proble...