Perdana Kuala Lumpur City Centre / Nur Azira Razemi

• Main Author: Razemi, Nur Azira
• Format: Monograph
• Language: English
• Published: Universiti Teknologi MARA, Perlis 2023
• Subjects: Organization
• Online Access: https://ir.uitm.edu.my/id/eprint/94320/2/94320.pdf; https://ir.uitm.edu.my/id/eprint/94320/

Being part of Perdana Kuala Lumpur City Centre for 167 days, 4,008 hours, and240,480 seconds were the most priceless memories that I would never trade for! Themoment I wrote this summary, it meant that I was coming to the end of my industrialinternship; how time flies so fast! Until today, I still feel like I am just beginning myjourney at Perdana Kuala Lumpur City Centre. Apart from completing my studies requirement, I amstanding here to gain countless experiences that will helpme prepare myself for the working world once I graduate. I was able to perform every assignment or job that was given to me, thanks to the theoretical knowledge I acquired during my studies. In this report, I have explained in detail my internship journey as well as the hotel analysis. The student's profile is the first part of this report, where I put my updated resume. The next part is the company's profile. In this part, I went into great depth about the company I did my industrial training, which is Perdana Kuala Lumpur City Centre, a 4-star hotel located near LRT Ampang Park station and MRT Persiaran KLCC station. Thehotel’s name, location, business background, mission, vision, objective, values andorganization charts are among the components that I shown in detail in this report. Following that is the training's reflection. I described the duration of my internship,including the date, time, and working days. Also, I went into detail about my role andduties at this hotel, as well as the intrinsic and extrinsic benefits I acquired. Apart from that, PESTEL and SWOT analyses have been carried out to determine Perdana Kuala Lumpur City Centre's strengths, weaknesses, opportunities and threats. Following that is the discussion and recommendation part, where I stated my opinions and suggestions on how to improve the hotel’s performance in order to keep it strong and competitive in the market, particularly with the intense competition between hotels. The final parts comprise the conclusion and appendices. In the conclusion part, I have summarized all the findings and analyses in my report on one page. As for the appendices part, I attached pictures of all the tasks I performed as a Human Resource Trainee. You can see exactly what kind of work I did throughout my internship journey. All in all, I hope that all pieces of knowledge and experiences I gained during myinternship journey can help me to better prepare both physically and mentally for myfuture career. Although working in human resources might be challenging, I enjoyedand cherished every moment of it.