Stress factors effect employee behavior in workplace at Nationwide Express Courier Service Berhad / Norfatin Samsi

• Main Author: Samsi, Norfatin
• Format: Thesis
• Language: English
• Published: 2014
• Subjects: Stress (Physiology). Stress management; Organization
• Online Access: https://ir.uitm.edu.my/id/eprint/94224/1/94224.PDF; https://ir.uitm.edu.my/id/eprint/94224/

In this century, most of the employee faced with stress. This behavior will affect their job performance and somehow will affect the organization. Employer and all employees should show a good behavior in the organization. A good behavior of each employee also can be a mirror or image to company identity as cited by (Albert, 2010). According to the (Goethe, 2003), he mention that behavior is the mirror in which everyone shows their image. The organization also should playa main role in shaping their staff behavior. In addition, without a good practice of behavior. the organization could not operate well and may course many problems. Behavior itself may come from two factors, which is internal and external factor. Internal factor may come from the organizational itself, while the external factor comes from outside of the organization for example financial, health and personal problem. Based on the pass research a leader also should playa main role in shaping their staff behavior, as a leader is the backbones of the society in the organization. All those factors that occurred may also course from the leader who do not concern about the external factor, as the external not clearly seen by an individual. From this, any misunderstanding between employer and employees may occur in the organization. Because of the misunderstanding, the employee can be less respect to the leader and affect the employee performance or commitment in the organization To retain a good behavior in organization, employee needs to motivate his or her own self-first. It is because, only employee their self know what is actually occur by the external factor. At the same time, employee not to mixing between the personal problem and commitment in the workplace. Therefore, organization plays vital role to motivate the employee in reducing their stress as well as they need to perform well in order to achieve organization goals.