The acceptance of MTSB Skim Ansuran Murabahah MOCCIS (SAMM) among its customers at Campbell Complex, Kuala Lumpur / Nazimah Ibrahim

The study was carried out at MOCCIS Trading Sdn. Bhd. Campbell Complex outlet, Kuala Lumpur Since MTSB has been operating its SAMM business for the past 10 years, this study is timely in gaining customers feedback towards their acceptance of SAMM. The findings in this study show that the reasons cus...

Full description

Saved in:
Bibliographic Details
Main Author: Ibrahim, Nazimah
Format: Thesis
Language:English
Published: 2007
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/93674/1/93674.PDF
https://ir.uitm.edu.my/id/eprint/93674/
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:The study was carried out at MOCCIS Trading Sdn. Bhd. Campbell Complex outlet, Kuala Lumpur Since MTSB has been operating its SAMM business for the past 10 years, this study is timely in gaining customers feedback towards their acceptance of SAMM. The findings in this study show that the reasons customers are attracted to consume SAMM can be attributed to its prices, the easy payment method, credit period given by MTSB, terms and conditions of agreement and application, customers confidence with the implementation of the Murabahah concept and also the range of products offered.