Measuring student perceptions and expectations of the services and facilities at UiTM Sarawak / Siti Mazuana Mahmud

• Main Author: Mahmud, Siti Mazuana
• Format: Thesis
• Language: English
• Published: 2015
• Subjects: H Social Sciences (General); Study and teaching. Research
• Online Access: https://ir.uitm.edu.my/id/eprint/92402/1/92402.pdf; https://ir.uitm.edu.my/id/eprint/92402/

The purpose of this research is to ascertain undergraduate student perceptions and expectations on services and facilities that provided by UiTM Sarawak. This research utilized the concept of the service-product bundle to design the survey questionnaire and then used SPSS to analyses the results to...