Customer satisfaction towards prepaid phone card users in Kuching: case of Kadfon Payphone Sdn Bhd. / Griffin Achil

• Main Author: Achil, Griffin
• Format: Student Project
• Language: English
• Published: 2005
• Subjects: H Social Sciences (General); Study and teaching. Research
• Online Access: https://ir.uitm.edu.my/id/eprint/92213/1/92213.pdf; https://ir.uitm.edu.my/id/eprint/92213/

Public telephone service is fast growing and getting competitive from other operators like Time Reach and RedTone Sdn Bhd. With the liberalization oftelecommunication Industry, the cake is being shared among the operators providing the same service resulting in reducing of profit to the company. As...