The service quality at collection counter in Syarikat Sesco Berhad, Sibu Sarawak / Peter Sylverter Atim

• Main Author: Sylverter Atim, Peter
• Format: Student Project
• Language: English
• Published: 2009
• Subjects: H Social Sciences (General); Study and teaching. Research
• Online Access: https://ir.uitm.edu.my/id/eprint/90794/1/90794.pdf; https://ir.uitm.edu.my/id/eprint/90794/

This paper is prepared to identify the level of customers’ satisfaction at the Collection Counter of Syarikat SESCO Berhad, Sibu. Then, analyze the data collected in order to come out with the specific results, such as level of current satisfaction and suggested recommendations for improvement. The...