The study of customer's satisfaction towards counter services in MARA University of Technology, Kota Samarahan, Sarawak / Lelia Kawi and Siti Normaznie Abdul Muttalib

The Study of Counter Services in Mara University of Technology Campus Samarahan, Sarawak as a case study is designed to look at the effectiveness and efficiency of all the counters available in this campus after awarded with MS ISO 9002.The goal of this study will determine how far the efficiency an...

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Bibliographic Details
Main Authors: Kawi, Lelia, Abdul Muttalib, Normaznie
Format: Student Project
Language:English
Published: 2004
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/90182/1/90182.pdf
https://ir.uitm.edu.my/id/eprint/90182/
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