Pejabat Daerah Muar / Saidatul Fatiha Mustafa Kamal

• Main Author: Mustafa Kamal, Saidatul Fatiha
• Format: Monograph
• Language: English
• Published: Faculty of Business and Management 2023
• Subjects: Local government
• Online Access: https://ir.uitm.edu.my/id/eprint/89910/1/89910.pdf; https://ir.uitm.edu.my/id/eprint/89910/

Muar District Office is a one of the government sectors that helps to improve the development of Muar which must be in line with government policies and community needs. It is because by having District Office as intermediary between community and government at every district can helps the government to improve the wellbeing of the population. Therefore, whenever there is an issue that arise by the community such as during flood where there is a home damage, it is Muar District Office responsibilities to provide aids for them to make sure the wellbeing of the community is being taken care of. The main objective of Muar District Office is to carry out task and implements programs and projects that is align with population and policy that has been set by the government. It is important for this organization to follow the rules that are set by the government to avoid any issue that will happen such as fraud as it involves money that are given by the government. However, there is no denying that lack of manpower and financial allocation is one of the reasons that contribute to the problem in the organizations. Therefore, the organizations need to use the opportunities that they have to make sure that their organizations can function effectively and efficiently. There are many experiences that I have gained throughout my industrial training in Muar District Office but joining program of flood aids is one of the memorable experiences where I need to deals with hundreds of people. It thought me a lot on how to be patient while handle people especially older people during the registration process. Other than that, I also has improved my skills during my internship where I learn how to use their system for keeping letter, learn how to communicate effectively with customers regarding the problems that they faced and how to decorate gift basket for important events and meetings. With the skills that I gained throughout my industrial training, I believe it can help me to improve myself and prepare myself for future jobs. Last but not least, Muar District Office can use their strength and opportunities that they have to improve their services and bring satisfaction to the customers and also employees. Other than that, Muar district Office can also take correction action on weakness and threats to make sure that Muar District Office is able to become effective and efficient in their job.