Majlis Daerah Mersing (MDM) / Fatin Nabilah Hassin

• Main Author: Hassin, Fatin Nabilah
• Format: Monograph
• Language: English
• Published: Faculty of Business and Management 2023
• Subjects: JS Local government. Municipal government
• Online Access: https://ir.uitm.edu.my/id/eprint/89806/1/89806.pdf; https://ir.uitm.edu.my/id/eprint/89806/

Majlis Daerah Mersing (MDM) is where I started my internship journey for 6 months. The main purpose of this report is to show my industrial training process throughout these 6 months which will include industrial experience such as engaging with many people, real-life working and knowledge and skills and selfimprovement. I was assigned to the Development and Landscape Planning Department or Jabatan Perancang Pembangunan Dan Lanskap (JPPL). Apart from that, I also included my latest resume. I stated all the necessary information in the resume. In addition, I have summarized the company’s profile, logo, mission and vision, background establishment, organization chart as well as its products and services. There are 4 services offered by the organization such as Typhoid Immunization Injection, Smart Van, Rental Services dan Free Wi-Fi. Besides, during 6 months internship, I have done several tasks and responsibilities. I am learning a lot and I enjoy being trusted with new tasks and responsibilities. I also stated the benefits I gained in this report. Other than that, the foremost important part of this report is the organization’s SWOT analysis. SWOT analysis is a strategic planning technique which helps the organization achieve its objectives. I have observed throughout these 6 months to identify the organization’s strengths, weaknesses, opportunities and threats then come up with the best recommendations for further improvement. The strengths of Majlis Daerah Mersing are strong and experienced leadership and committed and great teamwork among the employee. However, every strengths has weaknesses. The weakness of Majlis Daerah Mersing is the organization faces labour shortage and unskilled staff due to some aged employees. In addition, tourist attractions and the online system are opportunity factors for Majlis Daerah Mersing. The threat factors of Majlis Daerah Mersing are employee discipline and the client's and public complaints on social media. Last but not least, I have concluded the whole report in the conclusion and expressed my gratitude throughout the training and also my hope for the future.