Unravelling the determinant of citizens' engagement towards empowering the Malaysian government websites / Siti Mahfudzah Ashahril
The government's distribution of open data makes considerable use of various platforms, one of the most important of which is government websites. As proposed by the previous study, this study explores variables including information quality with completeness, accuracy, and relevance as the dim...
Saved in:
Main Author: | |
---|---|
Format: | Thesis |
Language: | English |
Published: |
2023
|
Online Access: | https://ir.uitm.edu.my/id/eprint/89527/1/89527.pdf https://ir.uitm.edu.my/id/eprint/89527/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
id |
my.uitm.ir.89527 |
---|---|
record_format |
eprints |
spelling |
my.uitm.ir.895272024-01-16T03:30:49Z https://ir.uitm.edu.my/id/eprint/89527/ Unravelling the determinant of citizens' engagement towards empowering the Malaysian government websites / Siti Mahfudzah Ashahril Ashahril, Siti Mahfudzah The government's distribution of open data makes considerable use of various platforms, one of the most important of which is government websites. As proposed by the previous study, this study explores variables including information quality with completeness, accuracy, and relevance as the dimensions, system quality with responsiveness, flexibility, and reliability as the dimensions, perceived ease of use, perceived usefulness, and relationship quality with satisfaction and trust as the dimensions. However, reliability has been removed as a dimension of system quality because it did not surpass the predetermined threshold. Thus, there remained only two dimensions of system quality. This study aims to measure citizens' engagement levels concerning the usage of government websites. Apart from that, this study also measures the relationship between information quality, system quality, perceived ease of use, perceived usefulness, and relationship quality with citizens' engagement in government websites. 2023 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/89527/1/89527.pdf Unravelling the determinant of citizens' engagement towards empowering the Malaysian government websites / Siti Mahfudzah Ashahril. (2023) PhD thesis, thesis, Universiti Teknologi MARA (UiTM). <http://terminalib.uitm.edu.my/89527.pdf> |
institution |
Universiti Teknologi Mara |
building |
Tun Abdul Razak Library |
collection |
Institutional Repository |
continent |
Asia |
country |
Malaysia |
content_provider |
Universiti Teknologi Mara |
content_source |
UiTM Institutional Repository |
url_provider |
http://ir.uitm.edu.my/ |
language |
English |
description |
The government's distribution of open data makes considerable use of various platforms, one of the most important of which is government websites. As proposed by the previous study, this study explores variables including information quality with completeness, accuracy, and relevance as the dimensions, system quality with responsiveness, flexibility, and reliability as the dimensions, perceived ease of use, perceived usefulness, and relationship quality with satisfaction and trust as the dimensions. However, reliability has been removed as a dimension of system quality because it did not surpass the predetermined threshold. Thus, there remained only two dimensions of system quality. This study aims to measure citizens' engagement levels concerning the usage of government websites. Apart from that, this study also measures the relationship between information quality, system quality, perceived ease of use, perceived usefulness, and relationship quality with citizens' engagement in government websites. |
format |
Thesis |
author |
Ashahril, Siti Mahfudzah |
spellingShingle |
Ashahril, Siti Mahfudzah Unravelling the determinant of citizens' engagement towards empowering the Malaysian government websites / Siti Mahfudzah Ashahril |
author_facet |
Ashahril, Siti Mahfudzah |
author_sort |
Ashahril, Siti Mahfudzah |
title |
Unravelling the determinant of citizens' engagement towards empowering the Malaysian government websites / Siti Mahfudzah Ashahril |
title_short |
Unravelling the determinant of citizens' engagement towards empowering the Malaysian government websites / Siti Mahfudzah Ashahril |
title_full |
Unravelling the determinant of citizens' engagement towards empowering the Malaysian government websites / Siti Mahfudzah Ashahril |
title_fullStr |
Unravelling the determinant of citizens' engagement towards empowering the Malaysian government websites / Siti Mahfudzah Ashahril |
title_full_unstemmed |
Unravelling the determinant of citizens' engagement towards empowering the Malaysian government websites / Siti Mahfudzah Ashahril |
title_sort |
unravelling the determinant of citizens' engagement towards empowering the malaysian government websites / siti mahfudzah ashahril |
publishDate |
2023 |
url |
https://ir.uitm.edu.my/id/eprint/89527/1/89527.pdf https://ir.uitm.edu.my/id/eprint/89527/ |
_version_ |
1789429285725929472 |
score |
13.18916 |