Emotional intelligence in zakat institutions in Malaysia: a field study / Rozman Hj Md Yusof, Abd Hair Awang, Arifin Md Salleh, Mustafa Mohamad

• Main Authors: Hj Md Yusof, Rozman, Awang, Abd Hair, Md Salleh, Arifin, Mohamad, Mustafa
• Format: Article
• Language: English
• Published: Institute of Business Excellent (IBE) 2011
• Subjects: Malaysia; HJ Public Finance; Finance, Islamic
• Online Access: http://ir.uitm.edu.my/id/eprint/887/1/AJ_RAZMAN%20MD%20YUSOF%20BMQR%20SA%2011.pdf; http://ir.uitm.edu.my/id/eprint/887/; http://www.bmqruitm.com/

This study explored the emotional intelligence dimensions (self-awareness, selfmanagement, social awareness and social skills) of employees employed in Zakat Centers. Data were collected from 113 randomly selected from three zakat centers: Melaka, Negeri Sembilan and Selangor using self-administered questionnaires of Emotional Competence Inventory (ECI) (108 items) that measured emotional intelligence. Overall, the study revealed that the employees’ emotional intelligence and its dimensions level: self-awareness, social-awareness and social skills are proficient, except for self-management, which was slightly low proficient.