Consumers satisfaction & consumers loyalty towards the TM Home Line services packages in Kota Kinabalu / Ahmad Rafizi Yussof

• Main Author: Yussof, Ahmad Rafizi
• Format: Student Project
• Language: English
• Published: 2008
• Subjects: Consumer satisfaction
• Online Access: https://ir.uitm.edu.my/id/eprint/88526/1/88526.pdf; https://ir.uitm.edu.my/id/eprint/88526/

"Opening up possibility for all", these phases are really emphasizing on customers services that provided by TM Berhad. It means the company should give excellent services and give the consumers a priority to get their attention and loyalty. Consumers satisfaction is very important because...