The perceived service quality of childcare centre and its implication on loyalty among working parents in Bandar Tun Abdul Razak, Jengka / Anis Alyani Mohd Noor and Nadia Mohd Rozmi
The aim of this study is to identify the perceived service quality and loyalty of parents on childcare centre and to determine the relationship between perceived service quality and loyalty of parents on childcare centre in Bandar Tun Abdul Razak, Jengka. Gronroos (1984) defined perceived service qu...
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| Main Authors: | , |
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| Format: | Student Project |
| Language: | English |
| Published: |
2013
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/88078/1/88078.PDF https://ir.uitm.edu.my/id/eprint/88078/ |
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