A study of the customer satisfaction in Syarikat SESCO Bhd (Sarikei and Mukah regions) / Aspalela Aida Spawi ... [et al.]
Customers are important to both public and private sectors. Without customers, there would be no deals and no deals mean no business. The study examines customer satisfaction relate to effectiveness and efficiency and they would be measured through surveys and problems would be identified specifical...
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2006
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my.uitm.ir.874472023-11-21T15:19:43Z https://ir.uitm.edu.my/id/eprint/87447/ A study of the customer satisfaction in Syarikat SESCO Bhd (Sarikei and Mukah regions) / Aspalela Aida Spawi ... [et al.] Spawi, Aspalela Aida Mohamed, Jeliha Jaya, Rosina Khalit, Nadarie Othman, Zulharni Consumer satisfaction Research Customers are important to both public and private sectors. Without customers, there would be no deals and no deals mean no business. The study examines customer satisfaction relate to effectiveness and efficiency and they would be measured through surveys and problems would be identified specifically. A random sample of 54 customers of Syarikat SESCO Bhd in Sarikei Region and 24 customers in Mukah Region were required to answer questionnaire distributed to them under two major issues namely Satisfaction and Important. 2006 Research Reports NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/87447/1/87447.pdf A study of the customer satisfaction in Syarikat SESCO Bhd (Sarikei and Mukah regions) / Aspalela Aida Spawi ... [et al.]. (2006) [Research Reports] (Submitted) |
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Consumer satisfaction Research Spawi, Aspalela Aida Mohamed, Jeliha Jaya, Rosina Khalit, Nadarie Othman, Zulharni A study of the customer satisfaction in Syarikat SESCO Bhd (Sarikei and Mukah regions) / Aspalela Aida Spawi ... [et al.] |
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Customers are important to both public and private sectors. Without customers, there would be no deals and no deals mean no business. The study examines customer satisfaction relate to effectiveness and efficiency and they would be measured through surveys and problems would be identified specifically. A random sample of 54 customers of Syarikat SESCO Bhd in Sarikei Region and 24 customers in Mukah Region were required to answer questionnaire distributed to them under two major issues namely Satisfaction and Important. |
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Research Reports |
author |
Spawi, Aspalela Aida Mohamed, Jeliha Jaya, Rosina Khalit, Nadarie Othman, Zulharni |
author_facet |
Spawi, Aspalela Aida Mohamed, Jeliha Jaya, Rosina Khalit, Nadarie Othman, Zulharni |
author_sort |
Spawi, Aspalela Aida |
title |
A study of the customer satisfaction in Syarikat SESCO Bhd (Sarikei and Mukah regions) / Aspalela Aida Spawi ... [et al.] |
title_short |
A study of the customer satisfaction in Syarikat SESCO Bhd (Sarikei and Mukah regions) / Aspalela Aida Spawi ... [et al.] |
title_full |
A study of the customer satisfaction in Syarikat SESCO Bhd (Sarikei and Mukah regions) / Aspalela Aida Spawi ... [et al.] |
title_fullStr |
A study of the customer satisfaction in Syarikat SESCO Bhd (Sarikei and Mukah regions) / Aspalela Aida Spawi ... [et al.] |
title_full_unstemmed |
A study of the customer satisfaction in Syarikat SESCO Bhd (Sarikei and Mukah regions) / Aspalela Aida Spawi ... [et al.] |
title_sort |
study of the customer satisfaction in syarikat sesco bhd (sarikei and mukah regions) / aspalela aida spawi ... [et al.] |
publishDate |
2006 |
url |
https://ir.uitm.edu.my/id/eprint/87447/1/87447.pdf https://ir.uitm.edu.my/id/eprint/87447/ |
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1783882361375555584 |
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13.18916 |