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A study of the customer satisfaction in Syarikat SESCO Bhd (Sarikei and Mukah regions) / Aspalela Aida Spawi ... [et al.]

Customers are important to both public and private sectors. Without customers, there would be no deals and no deals mean no business. The study examines customer satisfaction relate to effectiveness and efficiency and they would be measured through surveys and problems would be identified specifical...

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Main Authors: Spawi, Aspalela Aida, Mohamed, Jeliha, Jaya, Rosina, Khalit, Nadarie, Othman, Zulharni
Format: Research Reports
Language:English
Published: 2006
Subjects:
Consumer satisfaction
Research
Online Access:https://ir.uitm.edu.my/id/eprint/87447/1/87447.pdf
https://ir.uitm.edu.my/id/eprint/87447/
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id my.uitm.ir.87447
record_format eprints
spelling my.uitm.ir.874472023-11-21T15:19:43Z https://ir.uitm.edu.my/id/eprint/87447/ A study of the customer satisfaction in Syarikat SESCO Bhd (Sarikei and Mukah regions) / Aspalela Aida Spawi ... [et al.] Spawi, Aspalela Aida Mohamed, Jeliha Jaya, Rosina Khalit, Nadarie Othman, Zulharni Consumer satisfaction Research Customers are important to both public and private sectors. Without customers, there would be no deals and no deals mean no business. The study examines customer satisfaction relate to effectiveness and efficiency and they would be measured through surveys and problems would be identified specifically. A random sample of 54 customers of Syarikat SESCO Bhd in Sarikei Region and 24 customers in Mukah Region were required to answer questionnaire distributed to them under two major issues namely Satisfaction and Important. 2006 Research Reports NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/87447/1/87447.pdf A study of the customer satisfaction in Syarikat SESCO Bhd (Sarikei and Mukah regions) / Aspalela Aida Spawi ... [et al.]. (2006) [Research Reports] (Submitted)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Consumer satisfaction
Research
spellingShingle Consumer satisfaction
Research
Spawi, Aspalela Aida
Mohamed, Jeliha
Jaya, Rosina
Khalit, Nadarie
Othman, Zulharni
A study of the customer satisfaction in Syarikat SESCO Bhd (Sarikei and Mukah regions) / Aspalela Aida Spawi ... [et al.]
description Customers are important to both public and private sectors. Without customers, there would be no deals and no deals mean no business. The study examines customer satisfaction relate to effectiveness and efficiency and they would be measured through surveys and problems would be identified specifically. A random sample of 54 customers of Syarikat SESCO Bhd in Sarikei Region and 24 customers in Mukah Region were required to answer questionnaire distributed to them under two major issues namely Satisfaction and Important.
format Research Reports
author Spawi, Aspalela Aida
Mohamed, Jeliha
Jaya, Rosina
Khalit, Nadarie
Othman, Zulharni
author_facet Spawi, Aspalela Aida
Mohamed, Jeliha
Jaya, Rosina
Khalit, Nadarie
Othman, Zulharni
author_sort Spawi, Aspalela Aida
title A study of the customer satisfaction in Syarikat SESCO Bhd (Sarikei and Mukah regions) / Aspalela Aida Spawi ... [et al.]
title_short A study of the customer satisfaction in Syarikat SESCO Bhd (Sarikei and Mukah regions) / Aspalela Aida Spawi ... [et al.]
title_full A study of the customer satisfaction in Syarikat SESCO Bhd (Sarikei and Mukah regions) / Aspalela Aida Spawi ... [et al.]
title_fullStr A study of the customer satisfaction in Syarikat SESCO Bhd (Sarikei and Mukah regions) / Aspalela Aida Spawi ... [et al.]
title_full_unstemmed A study of the customer satisfaction in Syarikat SESCO Bhd (Sarikei and Mukah regions) / Aspalela Aida Spawi ... [et al.]
title_sort study of the customer satisfaction in syarikat sesco bhd (sarikei and mukah regions) / aspalela aida spawi ... [et al.]
publishDate 2006
url https://ir.uitm.edu.my/id/eprint/87447/1/87447.pdf
https://ir.uitm.edu.my/id/eprint/87447/
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score 13.18916

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