Moderating effect of transformational leadership on the relationship between perceived organisational support and turnover intention / Nor Sabrena Norizan

The food and beverage industry contributes to Malaysia's economic growth by creating revenue and offering employment to the country's citizens. However, despite its essential contribution to the country, this industry faces several challenges, including high employee turnover. Employee tur...

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Bibliographic Details
Main Author: Norizan, Nor Sabrena
Format: Thesis
Language:English
Published: 2023
Online Access:https://ir.uitm.edu.my/id/eprint/83446/2/83446.pdf
https://ir.uitm.edu.my/id/eprint/83446/
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Summary:The food and beverage industry contributes to Malaysia's economic growth by creating revenue and offering employment to the country's citizens. However, despite its essential contribution to the country, this industry faces several challenges, including high employee turnover. Employee turnover in the Malaysian food and beverages industry has been high for three years consecutively, and most of the employees working in this industry tend to have a short-term employment tenure. This caused a challenge for the impacted business since they have to hire new employees to replace them, and the cost of replacing employees is high. Thus, in overcoming these challenges, this research aims to ascertain the significant effect of perceived organisational support (POS) construct, namely organisational justice, supervisor support and organisational rewards and job conditions on employee turnover intention and examine the moderating effect of transformational leadership in the relationship between POS and turnover intention.