Case study: student's satisfaction level towards UiTM Sarawak Library's services / Noorziah Bigu, Nurul Ain Yaakub & Frida Jarah David

• Main Authors: Bigu, Noorziah, Yaakub, Nurul Ain, David, Frida Jarah
• Format: Student Project
• Language: English
• Published: 2010
• Subjects: Customer services. Customer relations; University and college. Academic libraries
• Online Access: https://ir.uitm.edu.my/id/eprint/81597/1/81597.pdf; https://ir.uitm.edu.my/id/eprint/81597/

This paper reports a part of a quantitative study that aims to evaluate the library’s performance by measuring the users’ satisfaction with library services, infrastructure or place or space and collection or information provided by an academic library in UiTM, Sarawak. A self-developed questionnair...