Service quality of food court restaurants in Kuching/ Nadira Hamzah

• Main Author: Hamzah, Nadira
• Format: Student Project
• Language: English
• Published: 2011
• Subjects: H Social Sciences (General); Study and teaching. Research
• Online Access: https://ir.uitm.edu.my/id/eprint/81211/1/81211.pdf; https://ir.uitm.edu.my/id/eprint/81211/

Service quality of food court restaurants is a topic that has been discussed over the years. Unproductive services can affect customers’ level satisfaction. The main function which restaurant members must perform is delivering of quality services to its customers. This study is focusing on to rank t...