A study of assessing quality of counter services: a case study for electronic registration at Unit Pendaftaran Kontraktor (UPK)/ Minawara Hj. Ismail

• Main Author: Hj. Ismail, Minawara
• Format: Student Project
• Language: English
• Published: 2005
• Subjects: H Social Sciences (General); T Technology (General)
• Online Access: https://ir.uitm.edu.my/id/eprint/80531/1/80531.pdf; https://ir.uitm.edu.my/id/eprint/80531/

We are living in the era of Information Technology. Usage of computers is really synonym with our lives nowadays. There is no denying about it. The role of UPK as a one-stop center for the contractors’ registration for the State of Sarawak, making it all the more necessary to upgrade the existing ma...