Customer perception towards service environment in terms of ambient condition provided by Telekom ( consumer sales ) in Kota Kinabalu / Hazurah Jumatdin
Service environment communicate and determine the positioning of the service, shape employee as well as customer productivity. That also can guide customers through the delivery system, and may represent a core competitive advantage. This study is about Customer perception towards service environmen...
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| Format: | Student Project |
| Language: | English |
| Published: |
2010
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| Online Access: | https://ir.uitm.edu.my/id/eprint/79160/1/79160.pdf https://ir.uitm.edu.my/id/eprint/79160/ |
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