Tourist experience with the Melanau homestay in Mukah, Sarawak / Douglas Marcos Tadi

• Main Author: Marcos Tadi, Douglas
• Format: Student Project
• Language: English
• Published: 2016
• Subjects: Travel and state. Tourism; Heritage tourism. Cultural tourism; Homestay; Consumer satisfaction; Customer services. Customer relations
• Online Access: https://ir.uitm.edu.my/id/eprint/78006/1/78006.pdf; https://ir.uitm.edu.my/id/eprint/78006/

In today’s competitive business market, the organisation needs to organise very careful about their business plan strategy. This applied for homestay providers who provide the accommodation for the tourist or the visitor that have visited their homestay. There have many studies have been conducted that the homestay have been in a trouble because of the service failure. Service failure will give bad experience to the tourist or visitors that have come to visit the homestay. The current studies will focus on the tourist experience with the Melanau homestay in Mukah, Sarawak. It will discuss about the dimension of tourist experience when visit the Melanau homestay such as the journey, accommodation, facilities, nature, people, culture, activities, cleanliness, and foods.