Career advancement in hospitality industry: case study of the regency Plaza Hotel, Bintulu / Jaslina Jaafar and Jering Udol

Today the field of Hospitality Management is expanding at an incredible pace.What is hospitality? At its most basic level, hospitality is simply the art of making guests feel welcome. But it's far more than that. Hospitality is the world's largest service industry, employing millions of pe...

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Bibliographic Details
Main Authors: Jaafar, Jaslina, Udol, Jering
Format: Student Project
Language:English
Published: 2009
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/77550/1/77550.pdf
https://ir.uitm.edu.my/id/eprint/77550/
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Summary:Today the field of Hospitality Management is expanding at an incredible pace.What is hospitality? At its most basic level, hospitality is simply the art of making guests feel welcome. But it's far more than that. Hospitality is the world's largest service industry, employing millions of people working in hotels, restaurants, cruise lines, resorts, private clubs, casinos, and bed-and-breakfasts throughout the world.