ADS411 : Introduction to quality management / Faculty of Administrative Science & Policy Studies
This is an introductory course to quality management in the organisation. It begins with the fundamental concepts of quality and total quality (TQ) and views on quality by different quality experts. It moves on to understand the concept of service quality, followed by identifying the customer and th...
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my.uitm.ir.774482023-05-16T01:49:41Z https://ir.uitm.edu.my/id/eprint/77448/ ADS411 : Introduction to quality management / Faculty of Administrative Science & Policy Studies UiTM, Faculty of Administrative Science & Policy Studies Curriculum Universiti Teknologi MARA This is an introductory course to quality management in the organisation. It begins with the fundamental concepts of quality and total quality (TQ) and views on quality by different quality experts. It moves on to understand the concept of service quality, followed by identifying the customer and the ethics in quality management implementation. The course will be ended with the establishment of quality culture and identifying the challenges of quality management in the organisation. Teaching Resource NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/77448/1/77448.pdf ADS411 : Introduction to quality management / Faculty of Administrative Science & Policy Studies. [Teaching Resource] |
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Curriculum Universiti Teknologi MARA UiTM, Faculty of Administrative Science & Policy Studies ADS411 : Introduction to quality management / Faculty of Administrative Science & Policy Studies |
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This is an introductory course to quality management in the organisation. It begins with the fundamental concepts of quality and total quality (TQ) and views on quality by different quality experts. It moves on to understand the concept of service quality, followed by identifying the customer and the ethics in quality management implementation. The course will be ended with the establishment of quality culture and identifying the challenges of quality management in the organisation. |
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UiTM, Faculty of Administrative Science & Policy Studies |
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UiTM, Faculty of Administrative Science & Policy Studies |
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UiTM, Faculty of Administrative Science & Policy Studies |
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ADS411 : Introduction to quality management / Faculty of Administrative Science & Policy Studies |
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ADS411 : Introduction to quality management / Faculty of Administrative Science & Policy Studies |
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ADS411 : Introduction to quality management / Faculty of Administrative Science & Policy Studies |
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ADS411 : Introduction to quality management / Faculty of Administrative Science & Policy Studies |
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ADS411 : Introduction to quality management / Faculty of Administrative Science & Policy Studies |
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ads411 : introduction to quality management / faculty of administrative science & policy studies |
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https://ir.uitm.edu.my/id/eprint/77448/1/77448.pdf https://ir.uitm.edu.my/id/eprint/77448/ |
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