ADM570: Service Management / Faculty of Administrative Science & Policy Studies
This course examines the nature of services with the emphasis on service management in public and private sector. The management implications of services are explored and highlighted using case study, interactive lecture/lecture, flipped classroom and tutorial discussion. The contexts and the public...
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| Format: | Teaching Resource |
| Language: | English |
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Universiti Teknologi MARA (UiTM)
2021
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| Online Access: | https://ir.uitm.edu.my/id/eprint/76415/1/76415.pdf https://ir.uitm.edu.my/id/eprint/76415/ https://aims.uitm.edu.my/ |
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