Developing complaint and feedback management system (sistem pengurusan aduan dan maklumbalas) / Nur Shaliza Sapiai... [et al.]

• Main Authors: Sapiai, Nur Shaliza, Arifin, Noorfadzilah, Abdul Rahman, Firdaus, Che Yusoff Gemeti, Mazlam, Ismail, Mohd Nasir, Abdul Rahman, Sapiai
• Format: Research Reports
• Language: English
• Published: 2010
• Subjects: System design; Information technology. Information systems
• Online Access: https://ir.uitm.edu.my/id/eprint/75157/1/75157.pdf; https://ir.uitm.edu.my/id/eprint/75157/

The modem rapid advancements in computers, networking, communication and mobility created and increased information access and retrieval. Computers become portable and cheap enough to accommodate and manage high volume of data. The system presented in this paper known as Sistem Pengurusan Aduan dan...