Mechanical aspects of customer satisfaction on Perodua Kancil / Samah Baba and Nik Arif Nik Shukri

• Main Authors: Baba, Samah, Nik Shukri, Nik Arif
• Format: Student Project
• Language: English
• Published: 2002
• Subjects: Consumer satisfaction; Motor vehicles. Cycles
• Online Access: https://ir.uitm.edu.my/id/eprint/74440/1/74440.PDF; https://ir.uitm.edu.my/id/eprint/74440/

This study was undertaken to identify the avenues for enhancement of the accessories, spare parts and physical aspects of Kancil such as suspension system, air-conditioning system, fuel consumption and etc. It is also hope that the study would assist PERODUA manufacturer in venturing into others rel...