Determining factors influencing the intention to adopt Value Added Services (VAS) for refill prescriptions among patients at Hospital Universiti Sains Malaysia (HUSM) / Mohamad Amir Ashraf Shamsuddin and Wan Iskandar Firdaus Shahariman

Patients’ perception on the pharmacy service quality were profoundly affected by the long waiting time, which later will have impact on patients’ treatment outcome and satisfaction. The HUSM Outpatient Pharmacy had introduced a new service of pharmacy Value Added Service (VAS) in response to cope wi...

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Bibliographic Details
Main Authors: Shamsuddin, Mohamad Amir Ashraf, Shahariman, Wan Iskandar Firdaus
Format: Thesis
Language:English
Published: 2022
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/73720/1/73720.pdf
https://ir.uitm.edu.my/id/eprint/73720/
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