The effectiveness of communication skills to job performance at Majlis Daerah Yan Kedah Darul Aman / Noor Adila Md Isa

• Main Author: Md Isa, Noor Adila
• Format: Student Project
• Language: English
• Published: 2013
• Subjects: Personnel management. Employment management; Communication; Performance standards
• Online Access: https://ir.uitm.edu.my/id/eprint/70115/1/70115.pdf; https://ir.uitm.edu.my/id/eprint/70115/

The effectiveness of communication skills is important to the workers in the organization to improve their job performance in order to perform the duties at the workplace. In this research, the researcher has three objectives to achieve. The first objective is to identify the effectiveness of communication skills to job performance. The second objective is to investigate the factors of effectiveness communication skills to job performances. Lastly, to find out the solution of the problem to the workers and organization. This study was conducted to investigate how communication skills can affect the job performance among workers at Majlis Daerah Yan Kedah. In addition, the methods that the researcher had used are frequency analysis, normality test, descriptive statistic, and correlation. In this study, the researcher used the questionnaire to collect the primary data from the respondents. The researcher distributed 50 questionnaires to the respondents, but the questionnaires that were received was 30 questionnaires. This study used Statistical Package of Social Science (SPSS) application to analyze the data and to obtain the result.