The relationship between e-commerce and customer satisfaction at government sector in Perbadanan Kemajuan Negeri Kedah, Alor Setar, Kedah / Muhammad Farid Ikhwan Senu

• Main Author: Senu, Muhammad Farid Ikhwan
• Format: Thesis
• Language: English
• Published: 2014
• Subjects: Consumer satisfaction; Electronic commerce; Local government
• Online Access: https://ir.uitm.edu.my/id/eprint/70028/1/70028.pdf; https://ir.uitm.edu.my/id/eprint/70028/

With the development of Internet, e-commerce is developing rapidly in Malaysia a a new way for online business transaction. Therefore, it is important for this research paper to identify the determinants of consumer satisfaction towards e-commerce for among government servant in Perbadanan Kemajuan...