Network analysis on food delivery service in Kubang Pasu, Kedah / Nur Suhada Ahmad Ezani

• Main Author: Ahmad Ezani, Nur Suhada
• Format: Thesis
• Language: English
• Published: 2022
• Subjects: Geographic information systems; Service industries
• Online Access: https://ir.uitm.edu.my/id/eprint/69425/1/69425.pdf; https://ir.uitm.edu.my/id/eprint/69425/

With the advancement of technology and the availability of the internet, people have become increasingly reliant on smartphones for daily life usage. In Malaysia, online food delivery services is the process to order for an outdoor food that we can order through an app that can be delivered to customers who order food. The change in the character of urban consumers may have helped the rise of online food delivery services which have grown day by day making the demand for food delivery services to be needed. Therefore, the focus in this study is to help the delivery service speed up the delivery time and use the shortest route. The research was centered on the two research objectives that need to be achieved, the first objective is to analyse possible routes for food delivery services in Kubang Pasu using GIS. The second objective was to justify the shortest path for food delivery services in Kubang Pasu. This study employed a methodology of four phases is project planning, data collection, data processing and result analysis. The findings, analyse of route mapping for food delivery services.