E-hailing service satisfaction: a case study of students in a higher education institution in Perlis, Malaysia / Mohamad Niza Md Nor, Sabiroh Md Sabri and Najiah Filzah Mat Isa

• Main Authors: Md Nor, Mohamad Niza, Md Sabri, Sabiroh, Mat Isa, Najiah Filzah
• Format: Article
• Language: English
• Published: Universiti Teknologi MARA, Perlis 2021
• Subjects: Consumer satisfaction; Mobile commerce
• Online Access: https://ir.uitm.edu.my/id/eprint/69394/1/69394.pdf; https://ir.uitm.edu.my/id/eprint/69394/; https://myjms.mohe.gov.my/index.php/intelek

E-hailing is an online transportation administration recognised as the travellers’ top pick in the transportation industry, including collaboration among clients and service providers. As clients now are more informed and can decide to choose any service provider they prefer, the e-hailing companies...