Customer satisfaction towards Tenaga Nasional Berhad (TNB) services in Seri Iskandar / Mohammad Fauzi Mat Daud, Normalina Mahamud and Siti Shakina Sabri

The purpose of this study was to detennine levels of customer satisfaction at TNB Seri Iskandar. This study also attempts to help TNB Seri Iskandar to improve their services in order to satisfy their customers.In order to obtain information, a questionnaire was used the mam instrument. Other than th...

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Bibliographic Details
Main Authors: Mat Daud, Mohammad Fauzi, Mahamud, Normalina, Sabri, Siti Shakina
Format: Student Project
Language:English
Published: 2009
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/68673/1/68673.pdf
https://ir.uitm.edu.my/id/eprint/68673/
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