A study on service quality assessment of Grand Borneo Hotel in Kota Kinabalu / Evelline Petrus
In this study, researcher is aim to investigate the service quality assessment in Grand Borneo hotel towards customers satisfaction level. This study will investigate the service quality dimensions that will affect customer's satisfaction level. A conceptual model including five dimensions such...
Saved in:
| Main Author: | |
|---|---|
| Format: | Student Project |
| Language: | English |
| Published: |
2016
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/67523/1/67523.pdf https://ir.uitm.edu.my/id/eprint/67523/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|