E-learning service quality case study: Al Madinah International University / Nur Amirah Abd Rahman

• Main Author: Abd Rahman, Nur Amirah
• Format: Thesis
• Language: English
• Published: 2017
• Subjects: Consumer satisfaction; Blended learning. Computer assisted instruction. Programmed instruction
• Online Access: https://ir.uitm.edu.my/id/eprint/64952/1/64952.pdf; https://ir.uitm.edu.my/id/eprint/64952/

E-learning is computer based learning with communication technology that using Wide Area Networks (WAN) in supporting distance learning. E-learning service quality are ways to know user needs, the service meets their expectations and user satisfaction by fulfilling user requirements. Moreover, disti...