Flower Café Enterprise / Nur Athirah Jesmani ... [et al.]

• Main Authors: Jesmani, Nur Athirah, Yusri, Nurul Nazihah, Salehuddin, Siti Sarah, Sulaiman, Syahida Aqilah, Mohd Bahari, Nurul Fatihah, Berain, Beatrice Santih
• Format: Entrepreneurship Project
• Language: English
• Published: 2021
• Subjects: Entrepreneurship. Risk and uncertainty; Business; Restaurants, cafeterias, tearooms, etc.
• Online Access: https://ir.uitm.edu.my/id/eprint/62760/1/62760.pdf; https://ir.uitm.edu.my/id/eprint/62760/

Flower Café Enterprise, which opened in 2018 and has been in operation for about two years, has garnered a lot of popularity among café-goers, flower lovers, students, and others. Many people are drawn to its serene atmosphere, where they can have a cup of coffee while surrounded by fresh flowers. The café's floral-themed design creates a calm setting, allowing visitors to rest and unwind while enjoying a cup of coffee. We are a firm dedicated to ensuring that our customers are satisfied in order for them to return, and our commitment to providing the finest possible service makes us a viable and profitable investment. Despite a rocky start, we were able to establish our café as a relatively successful indie café indicating the existence of many competitors. We work in the food industry and use FoodPanda and Lalamove as food delivery services. Many indie cafes exist these days, as many individuals enjoy coffee or other caffeinated beverages to help them get through their day. Our physical location is at Shah Alam. This business is dedicated to making a consistent effort to meet customers' needs and provide high customer satisfaction through excellent service, and it has quickly become the most popular café in the area, serving tasty food and beverages at moderate pricing. We strive to maintain a lively, clean, and enjoyable environment for our valued customers, making them feel as if the café is their second home. Flower Cafe Enterprise also has a dedicated event room for meetings, brainstorming sessions, birthday parties, and other gatherings. We've completely outfitted our venue with all of the amenities they'll need for any event, all under one roof. We also have qualified and well-informed employees whom we refer to as our partners, and we train them to treat customers as family members and to be nice not only with customers but also with their coworkers. This will boost their motivation to joyfully, calmly, and truly enjoy their hard work.