The relationship between conflict management styles and job performance among support staff at Land and Survey Head Quarters, Kuching, Sarawak/Nur Fazimah Ibrahim

This study was undertaken at Land and Survey Head Quarters in which it was one of the public corporations located in Kuching, Sarawak. The purpose of the study is to present the conceptual framework adapted from Kilmann Conflict Management Styles Model (1976) as this theory has established conflict...

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Main Author: Ibrahim, Nur Fazimah
Format: Student Project
Language:English
Published: 2017
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/62472/1/62472.pdf
https://ir.uitm.edu.my/id/eprint/62472/
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spelling my.uitm.ir.624722022-06-27T16:10:57Z https://ir.uitm.edu.my/id/eprint/62472/ The relationship between conflict management styles and job performance among support staff at Land and Survey Head Quarters, Kuching, Sarawak/Nur Fazimah Ibrahim Ibrahim, Nur Fazimah H Social Sciences (General) Personnel management. Employment management Goal setting in personnel management This study was undertaken at Land and Survey Head Quarters in which it was one of the public corporations located in Kuching, Sarawak. The purpose of the study is to present the conceptual framework adapted from Kilmann Conflict Management Styles Model (1976) as this theory has established conflict management styles that contribute to job performance. This study investigates the relationship between the conflict management styles that includes of competing, accommodating, avoiding and compromising towards job performance. A total of 110 questionnaires were distributed among support staff at Land and Survey Head Quarters. The data were collected from source of structured questionnaires with a total number of 29 items. In which four questions dedicated to demographic background, five questions dedicated to competing, five questions dedicated to accommodating, five questions dedicated to avoiding, five questions dedicated to compromising and five questions dedicated to job performance. The data were analyzed using SPSS Version 20 as the result described the positive relationship would exist between conflict management styles and job performance. The results show that there is positive, high and significant relationship between competing and compromising and job performance. Besides, there is a positive, medium and significant relationship between accommodating and avoiding and job performance. However, the best conflict management style that preferred to be used in the organization is compromising. 2017 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/62472/1/62472.pdf The relationship between conflict management styles and job performance among support staff at Land and Survey Head Quarters, Kuching, Sarawak/Nur Fazimah Ibrahim. (2017) [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic H Social Sciences (General)
Personnel management. Employment management
Goal setting in personnel management
spellingShingle H Social Sciences (General)
Personnel management. Employment management
Goal setting in personnel management
Ibrahim, Nur Fazimah
The relationship between conflict management styles and job performance among support staff at Land and Survey Head Quarters, Kuching, Sarawak/Nur Fazimah Ibrahim
description This study was undertaken at Land and Survey Head Quarters in which it was one of the public corporations located in Kuching, Sarawak. The purpose of the study is to present the conceptual framework adapted from Kilmann Conflict Management Styles Model (1976) as this theory has established conflict management styles that contribute to job performance. This study investigates the relationship between the conflict management styles that includes of competing, accommodating, avoiding and compromising towards job performance. A total of 110 questionnaires were distributed among support staff at Land and Survey Head Quarters. The data were collected from source of structured questionnaires with a total number of 29 items. In which four questions dedicated to demographic background, five questions dedicated to competing, five questions dedicated to accommodating, five questions dedicated to avoiding, five questions dedicated to compromising and five questions dedicated to job performance. The data were analyzed using SPSS Version 20 as the result described the positive relationship would exist between conflict management styles and job performance. The results show that there is positive, high and significant relationship between competing and compromising and job performance. Besides, there is a positive, medium and significant relationship between accommodating and avoiding and job performance. However, the best conflict management style that preferred to be used in the organization is compromising.
format Student Project
author Ibrahim, Nur Fazimah
author_facet Ibrahim, Nur Fazimah
author_sort Ibrahim, Nur Fazimah
title The relationship between conflict management styles and job performance among support staff at Land and Survey Head Quarters, Kuching, Sarawak/Nur Fazimah Ibrahim
title_short The relationship between conflict management styles and job performance among support staff at Land and Survey Head Quarters, Kuching, Sarawak/Nur Fazimah Ibrahim
title_full The relationship between conflict management styles and job performance among support staff at Land and Survey Head Quarters, Kuching, Sarawak/Nur Fazimah Ibrahim
title_fullStr The relationship between conflict management styles and job performance among support staff at Land and Survey Head Quarters, Kuching, Sarawak/Nur Fazimah Ibrahim
title_full_unstemmed The relationship between conflict management styles and job performance among support staff at Land and Survey Head Quarters, Kuching, Sarawak/Nur Fazimah Ibrahim
title_sort relationship between conflict management styles and job performance among support staff at land and survey head quarters, kuching, sarawak/nur fazimah ibrahim
publishDate 2017
url https://ir.uitm.edu.my/id/eprint/62472/1/62472.pdf
https://ir.uitm.edu.my/id/eprint/62472/
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score 13.209306