A study on customers’ perception towards factors affecting training program at Telekom Training College Eastern Region / Siti Selmah Aziz

• Main Author: Aziz, Siti Selmah
• Format: Thesis
• Language: English
• Published: 1999
• Subjects: Management. Industrial Management; Decision making; Personnel management. Employment management; Job evaluation; Training of employees. Employer-supported education
• Online Access: https://ir.uitm.edu.my/id/eprint/59065/1/59065.pdf; https://ir.uitm.edu.my/id/eprint/59065/

The objectives of this study are to investigate and undertand factors affecting customer perception towards training program and to examine the factors that contributes to the highest customer perception. In this study," customer " refers to those who attend training at TTC Eastern Region...