A study on UiTM’s relationship with its East Coast Franchised Colleges / Yeop Hussin Bidin, Md Noh Abd Majid and Ibrahim Jusoh

• Main Authors: Bidin, Yeop Hussin, Abd Majid, Md Noh, Jusoh, Ibrahim
• Format: Research Reports
• Language: English
• Published: 2006
• Subjects: Customer services. Customer relations; Retail trade; Franchises (Retail trade); Personnel management. Employment management; Manpower planning
• Online Access: https://ir.uitm.edu.my/id/eprint/54598/1/54598.pdf; https://ir.uitm.edu.my/id/eprint/54598/

The success of a franchised system depends on the extent of relationship between the collaborative partners. Efforts to consolidate the beneficial working relationship between UiTM and the franchised colleges are determined greatly by the support services, the amount of information disseminated to t...