A study of customer satisfaction towards services provided in Taman Lagenda Langkawi / Fawiza Md.Sawi

• Main Author: Md.Sawi, Fawiza
• Format: Student Project
• Language: English
• Published: 2003
• Subjects: Business; Vocational guidance. Career development; Consumer satisfaction; Customer services. Customer relations
• Online Access: https://ir.uitm.edu.my/id/eprint/54566/1/54566.pdf; https://ir.uitm.edu.my/id/eprint/54566/

The purpose of this study was to access the customer satisfaction towards services provided by Taman Lagenda langkawi, as one of tourist destination in Langkawi Island. The study was also used to determine the influence of customer satisfaction on the services provided by TLL management and also as...