Effects of Academic Quality and Service Quality on University Students’ Satisfaction/ Hanis Aqilah Rusnipa ... [et al.]

• Main Authors: Hashim, Marshita, Sa'ad, Shukriah, Rusnipa, Hanis Aqilah
• Format: Article
• Language: English
• Published: UiTM Cawangan Sarawak 2021
• Subjects: Academies and learned societies (General); Education and globalization. Education and society; Study and teaching
• Online Access: https://ir.uitm.edu.my/id/eprint/53239/1/53239.pdf; https://ir.uitm.edu.my/id/eprint/53239/; https://ijsmssarawak.com/archive.html

This study was conducted on the premise that Higher Education Institutions (HEIs) with strong reputation have superior market positions in the higher education sector. It empirically examined academic quality, service quality, and student's satisfaction in the context of HEIs. The investigation...