Level of customer satisfaction towards product offered by Idea Printworks / Syafiqah Syuhada Siabu

The study intended to determine the level of customer satisfaction towards product offered by Idea Printworks. A conceptual research adapted from journal of customer satisfaction by Crous (2009). A survey will be conduct for 100 customers in Idea Printworks. This research can give the latest informa...

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Bibliographic Details
Main Author: Siabu, Syafiqah Syuhada
Format: Student Project
Language:English
Published: 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/53172/1/53172.pdf
https://ir.uitm.edu.my/id/eprint/53172/
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Summary:The study intended to determine the level of customer satisfaction towards product offered by Idea Printworks. A conceptual research adapted from journal of customer satisfaction by Crous (2009). A survey will be conduct for 100 customers in Idea Printworks. This research can give the latest information for the company of Idea Printworks to improve the products and services provided by them to the customers. Other than that, the theoretical contribution of this study is the extension of the level of customer satisfaction towards product offered by Idea Printworks.