OLDAM / Nur Hanis Amira Zainal Abidin

• Main Author: ZAINAL ABIDIN, NUR HANIS AMIRA
• Format: Entrepreneurship Project
• Language: English
• Published: 2019
• Subjects: Entrepreneurship. Risk and uncertainty
• Online Access: https://ir.uitm.edu.my/id/eprint/52313/1/52313.pdf; https://ir.uitm.edu.my/id/eprint/52313/

OLDAM is a business that carries out online business of makeup remover that come in wet tissue. The products consist of organic wet tissue that used to remove the makeup. This business is created to provide an opportunity to all customers who love the quality and easy way to remover their makeup anytime or anywhere with affordable prices. Apart from selling products to consumers, OLDAM also provides useful info and tips to our customer on how to take care about their skincare routine. Retaining OLDAM'S customers is a very strong and suit for this business and so we have strategies in place to ensure that our customers remain happy with our products and services. This can be achieved if we employ the best customer service executives who are adept at handling orders, promptly attending to complaints and inquiries. We also intend to provide a listening ear to our clients for feedbacks that will help make the company progress. In addition to reinforcing strategies for maintaining customer loyalty towards OLDAM, expanding and exploring ways to promote this online product and services business in social media is important. Skills and ways to know how to attract customers are important. Start by giving teaser a customer to give the customer a sense of excitement to know which product to sell. Next, the skills to make soft sell to give you an idea of exactly what the product is going to sell in the right way. Last but not least, hard-sell-making skills to customers to attract customers continue to buy promoted products. OLDAM wet tissue can further enhance this entrepreneurial knowledge to further develop this business in the near future.