Guiding users to the right sources virtually/ Haslinda Mohamed, Saidatul Akmar Ismail and Nor Rashimahwati Tarmuchi

• Main Authors: Mohamed, Haslinda, Ismail, Saidatul Akmar, Tarmuchi, Nor Rashimahwati
• Format: Article
• Language: English
• Published: Fakulti of Information Management, Universiti Teknologi MARA 2015
• Subjects: University and college. Academic libraries; Academic libraries; Personnel. Librarians; Information services. Information centers
• Online Access: https://ir.uitm.edu.my/id/eprint/51016/1/51016.PDF; https://ir.uitm.edu.my/id/eprint/51016/; https://ijikm.uitm.edu.my/

This is a case study to explore the practices of reference services at a university library. The study is conducted to understand more about the current practices of reference services, particularly through electronic mediums at the campus, to identify issues faced by the librarians in supporting th...