Turnover intention among call center employees at AEON Credit Service Butterworth, Penang / Idznie Nasyuha Mohd Izani and Nur Hanis Shahira Fadzil

• Main Authors: Mohd Izani, Idznie Nasyuha, Fadzil, Nur Hanis Shahira
• Format: Student Project
• Language: English
• Published: 2019
• Subjects: Job stress. Stress management; Personnel management. Employment management; Job satisfaction
• Online Access: https://ir.uitm.edu.my/id/eprint/50172/1/50172.pdf; https://ir.uitm.edu.my/id/eprint/50172/

This chapter provides an overview of the study which is consist nine main sections. This chapter identifies the background of the study, ascertain the research problem, research question and the research objective of the research endeavor. It also highlight the significance scope of the study provid...