Case study of Radiology Department, Columbia Asia Cheras / Jazmin Ahmad Johari, Nur Farhana Ab Kadir and Nurfarah Hanna Sahadan

• Main Authors: Ahmad Johari, Jazmin, Ab Kadi, Nur Farhana, Sahadan, Nurfarah Hanna
• Format: Entrepreneurship Project
• Language: English
• Published: 2018
• Subjects: Medical education. Medical schools. Research; Medical technology; Computer applications to medicine. Medical informatics; Medical physics. Medical radiology. Nuclear medicine
• Online Access: https://ir.uitm.edu.my/id/eprint/49925/1/49925.pdf; https://ir.uitm.edu.my/id/eprint/49925/

Company analysis of Columbia Asia Hospital Cheras was conducted and designed to evaluate the 2017 Customer Satisfaction Index (Overall Hospital Performance) of Radiology Department. The analysis aim to identify the main problem of costumer dissatisfaction and to suggest the solution to overcome this...